Really nice to you when they're wooing you for your cash. Not so nice when you want to leave then actually they inadvertently show their true colours & illustrate that money is all that matters to them. Check the small print of any contracts you'll find you have lots of charges to leave my personal favourite the re-letting fee £100 +VAT your paying for them to find a new tenant (Which is their job). Then the new tenant is stumping up for a couple £420 for referencing, £78 to renew contract + deposit £900+ & months rent upfront not much change from a couple of grand. Legalised thievery ! Will never use again. Ever ever ever you get one chance to mug me off i never come back for seconds !