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Avance Car Hire

Details & Reviews (1)Avance Car Hire
Car Hire
Avance Car Hire
For the very best in car rentals mallorca, Avance Car Hire has it covered...
Excellent cars for discounted prices. We offer special car hire packages and all of our prices are 'all inclusive'. Our rental quote will have 'no extra charges', that means 'no hidden extras'.
Our services include free airport service, automatic cars available upon request - book now to make sure you secure your ideal car rental.
We also have van hire including "High Top" at the very best rates!

Address: Avance Car Hire, Calle Benito Feijoo Loc. 9, No. 2, 07181 Puerto Portals

Phone: 00 34 971 675 539 - Email - Website - Mobile: +34 628 703 695 - Map
Reviews (1)
22/07/2017 @ 12:15 am
Christos Fifis
UNPROFESSIONAL CONTACT, DISAPPOINTING EXPERIENCE
We rented a car from Avance in Nafpaktos from 2 to 7 July 2017.
A disappointing experience caused by the behaviour of the company.
We returned the car four hours earlier in order to get the bus for Athens.
The employee took the key and said ok, i'll have a look and if there is any problem I'll let you know.
Half an hour later while we were at the KTEL he rang us up and said there was a scratch on the passenger's mirror,
he rang up the manager and he told him that they should charge us 120 Euro. I told him I wasn't aware of any scratches.
He said he will bring the car to the KTEL to see it for myself. I told him I will be there for 35 minutes, the bus was
leaving on 10.00am.
He did not bring the car to the KTEL but they charged my card $180 Australian dollars.
I rang up the company the next day and spoke to the manager.
He said the car had scratches and the petrol was less than what it should be.
Obviously he did not know, or pretending did not know which car he was talking about.
I told him the petrol was more than what was required -half full- and there were no scratches
caused by me. He told me he had people in the office and he would ring me up later.
He never did but they charged my account.
I find their behaviour and service unprofessional because they should have told me if there was something wrong
as soon as handed the car in and they should not make promises which they did not fulfil.
A disappointing experience.
They are not to be trusted with your card.
Christos Fifis
Melbourne
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